Sediawan, Lisan M. N.; Armanu, Armanu; Risna Wijayanti; … - In: Scientific papers of the University of Pardubice 31 (2023) 1, pp. 1-11
Patient Experiential Quality is an important dimension in the quality of care in hospitals, because poor quality cause … visible and invisible cost. With this respect, the present study aims at identifying the dimensions of patient experiential … quality and examining the interrelationships among patient experiential quality, patient satisfaction, patient trust, revisit …