RAHMAN, ANISUR; CHATTOPADHYAY, GOPINATH - In: Asia-Pacific Journal of Operational Research (APJOR) 23 (2006) 04, pp. 453-472
A large number of products are now being sold with long-term warranty policies. This is mainly due to fierce competition in the market and customer demand. Offering long-term warranty results in additional complexities in estimating costs associated with warranty servicing due to the...