Bahri, Moujib; St‐Pierre, Josée; Sakka, Ouafa - In: International Journal of Productivity and Performance … 60 (2011) 6, pp. 603-621
Purpose – The aim of this study is to propose a performance measurement and management system (PMMS) for small‐ and medium‐sized enterprises (SMEs), based on an analysis of the connections between these firms' business practices and performance measured by economic value added (EVA)....