Bakar, Asmidar Binti Abu; Sulaiman, Rosnafisah Bte. - In: International Journal of Asian Social Science 4 (2014) 2, pp. 121-131
Quality assurance process in education is essential to ensure the quality of education especially at a higher learning institution. This paper will discuss the academic quality assurance process for examination processes at UNITEN. In UNITEN, the examination processes are using the ISO 9001:...