//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Tong, Jordan"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Inventory model
10
Lagerhaltungsmodell
10
Experiment
8
behavioral operations
8
Bias
7
Forecasting model
7
Prognoseverfahren
7
Systematischer Fehler
7
Theorie
7
Theory
7
Behavioral economics
6
Decision
6
Entscheidung
6
Lagermanagement
6
Lieferkette
6
Supply chain
6
Verhaltensökonomik
6
Warehouse management
6
Dienstleistungsqualität
4
Service quality
4
laboratory experiments
4
Bestandsmanagement
3
Cognition
3
Decision under uncertainty
3
Entscheidung unter Unsicherheit
3
Inventory management
3
Kognition
3
Risikomanagement
3
Risk management
3
forecasting
3
newsvendor
3
overconfidence
3
random error
3
Beziehungsmarketing
2
Capacity planning
2
Consumer behaviour
2
Demand
2
Forecast
2
Kapazitätsplanung
2
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Batt, Robert J.
1
DeCroix, Gregory A.
1
Long, Xiaoyang
1
Tong, Jordan
1
Tong, Jordan D.
1
Published in...
All
Manufacturing & service operations management : M & SOM
1
Operations research
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
How service quality variability hurts revenue when customers learn : implications for dynamic personalized pricing
DeCroix, Gregory A.
;
Long, Xiaoyang
;
Tong, Jordan
- In:
Operations research
69
(
2021
)
3
,
pp. 683-708
Persistent link: https://www.econbiz.de/10012546844
Saved in:
2
Mean service metrics : biased quality judgment and the customer-server quality gap
Batt, Robert J.
;
Tong, Jordan D.
- In:
Manufacturing & service operations management : M & SOM
22
(
2020
)
5
,
pp. 975-995
Persistent link: https://www.econbiz.de/10012296780
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->