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Customer relationship management and the social and semantic web : enabling cliens conexus
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Applying semantic Web technologies to meet the relevant challenge of customer relationship management for the US academic libraries in the 21st century using 121 e-Agent framework
Yang, Sharon Q.
;
Xu, Amanda
- In:
Customer relationship management and the social and …
,
(pp. 285-311)
.
2012
Persistent link: https://www.econbiz.de/10009377728
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