Yousaf, Momna; Zafar, Shiza; Abi Ellahi, Abida - In: International Journal of Productivity and Performance … 63 (2014) 7, pp. 923-945
Purpose – The purpose of this paper is to examine the impact of public service motivation (PSM) on red tape and resigned satisfaction in Pakistani public administration. Design/methodology/approach – Employees working in federal organizations were the target population of this study. As part...