Sarnikar, Surendra; Deokar, Amit V. - In: Journal of Knowledge Management 21 (2017) 4, pp. 693-717
Purpose This paper presents a design approach for process-based knowledge management (PKM) systems that can support … design approach presented in this paper can guide system analysts and system developers in the design of knowledge management … knowledge management considerations. The approach is particularly valuable because of the focus on integration with existing …