Freiesleben, Johannes (contributor) - 2002 - [Elektronische Ressource]
� and
�knowledge management� became dominant themes. The reliance of today�s
economy on information might be the underlying … short, quality is about acquiring and applying knowledge. Thus, it is
in many aspects congruent with learning and knowledge … management.
One of the reasons for the decline in interest for quality concepts is the difficulty in
implementing TQM programs in …