Karkoulian, Silva; Canaan Messarra, Leila; McCarthy, Richard - In: Journal of Knowledge Management 17 (2013) 4, pp. 511-526
Purpose – The goal of this research is to empirically assess whether knowledge management (KM) and learning … extends the impact of knowledge management to include informal processes. It provides empirical evidence that managers should … seek to implement formal and informal knowledge management processes into their organizational culture to enable a dynamic …