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Internet
E-commerce
19
Electronic Commerce
19
Beziehungsmarketing
11
Relationship marketing
11
Business model
4
Dienstleistungsqualität
4
Geschäftsmodell
4
Lieferantenmanagement
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Service quality
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Breithaupt, Hans-Friedrich
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Diehl, Sandra
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Eggert, Andreas
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Fassott, Georg
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Frielitz, Claudia
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Hippner, Hajo
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Kaas, Klaus Peter
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Kirchgeorg, Manfred
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Lütters, Holger
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Roth, Stefan
1
Schneider, Tobias
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Schuchert-Güler, Pakize
1
Terlutter, Ralf
1
Tschmuck, Peter
1
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1
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1
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Electronic Services
SpringerLink / Bücher
41
Journal of internet commerce
29
Electronic commerce research
23
Telecommunications policy : the international journal of digital economy, data sciences and new media
23
Gabler Edition Wissenschaft
22
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
21
Journal of retailing and consumer services
21
NBER working paper series
21
Journal of business research : JBR
19
Management science : journal of the Institute for Operations Research and the Management Sciences
19
NBER Working Paper
19
Springer eBook Collection / Business and Economics
19
Information systems research : ISR
18
Working paper / National Bureau of Economic Research, Inc.
18
Economics : digitale Ökonomie und struktureller Wandel
15
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
15
Journal of management information systems : JMIS
15
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
15
Reihe Electronic Commerce
15
Information economics and policy : IEP
14
International journal of business information systems : IJBIS
14
CESifo working papers
13
International journal of e-business research : an official publication of the Information Resources Management Association
13
OECD Digital Economy Papers
13
Technological forecasting & social change : an international journal
13
Electronic commerce research and applications
12
Handel im Fokus : aus dem Instituts für Handelsforschung an der Universität zu Köln
12
International journal of electronic business
12
Journal of global information management : an official publication of the Information Resources Management Association
12
Kom / Kommission der Europäischen Gemeinschaften
12
Applied economics letters
11
Ausgewählte Studien des ECC-Handel
11
Economics
11
Electronic markets : EM ; the international journal of electronic commerce and business media
11
Electronic markets : benefits, costs and risks
11
European research studies
11
Institute for Prospective Technological Studies digital economy working paper
11
International journal of industrial organization
11
International journal of production research
11
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ECONIS (ZBW)
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1
Dienstleistungsqualität im Internet am Beispiel von Intermediären
Breithaupt, Hans-Friedrich
- In:
Electronic Services
,
(pp. 177-207)
.
2002
Persistent link: https://www.econbiz.de/10001652819
Saved in:
2
Musikanbieter im Internet : B2C-Services als Alternativen zu traditionellen Distributionsformen in der Musikindustrie?
Tschmuck, Peter
- In:
Electronic Services
,
(pp. 723-751)
.
2002
Persistent link: https://www.econbiz.de/10001652854
Saved in:
3
Maßnahmen zur Schaffung von Vertrauen in die Dienstleitungsqualität beim Internetshopping : unter besonderer Berücksichtigung von Verkaufspersonal im Internet
Terlutter, Ralf
;
Diehl, Sandra
- In:
Electronic Services
,
(pp. 433-460)
.
2002
Persistent link: https://www.econbiz.de/10001652833
Saved in:
4
Elektronische Kundendialoge als Element elektronischer Dienstleistungen : Vorschlag einer Systematisierung und Ableitung von Konsequenzen für Automatisierung und Selbstbedienung
Meißner, Harald
- In:
Electronic Services
,
(pp. 295-320)
.
2002
Persistent link: https://www.econbiz.de/10001652825
Saved in:
5
Customer satisfaction with e-services : the case of an online recruitment portal
Liljander, Veronica
;
Riel, Allard C. R. van
;
Pura, Minna
- In:
Electronic Services
,
(pp. 407-432)
.
2002
Persistent link: https://www.econbiz.de/10001652832
Saved in:
6
Kundenbeziehungsmanagement für elektronische Dienstleistungen
Fassott, Georg
;
Eggert, Andreas
- In:
Electronic Services
,
(pp. 491-512)
.
2002
Persistent link: https://www.econbiz.de/10001652835
Saved in:
7
eCRM als Erfolgsbasis für Kundenbindung im Internet
Frielitz, Claudia
;
Hippner, Hajo
;
Wilde, Klaus D.
- In:
Electronic Services
,
(pp. 537-562)
.
2002
Persistent link: https://www.econbiz.de/10001652840
Saved in:
8
Online-Marktforschung als E-Service
Lütters, Holger
;
Eisend, Martin
;
Schuchert-Güler, Pakize
- In:
Electronic Services
,
(pp. 613-638)
.
2002
Persistent link: https://www.econbiz.de/10001652843
Saved in:
9
Ansätze einer Online-Beratung für Kapitalanleger
Kaas, Klaus Peter
;
Schneider, Tobias
;
Zuber, Markus
- In:
Electronic Services
,
(pp. 639-668)
.
2002
Persistent link: https://www.econbiz.de/10001652846
Saved in:
10
Ökonomische Analyse von Internet-Auktionen
Roth, Stefan
;
Pastowski, Sven
- In:
Electronic Services
,
(pp. 693-722)
.
2002
Persistent link: https://www.econbiz.de/10001652851
Saved in:
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