Ramsey, Elaine; Ibbotson, Pat; Bell, Jim; Gray, Brendan - In: Journal of Small Business and Enterprise Development 10 (2003) 3, pp. 250-264
The Internet is causing fundamental changes in the economics of service industries as new, network‐based global e‐business … capabilities for managing the information infrastructure for e‐business. To illustrate the inherent issues, the findings of … empirical research are presented. Both inductive and deductive methodological approaches were employed to investigate e‐business …