Yilmaz, Fatma Kantas; Ugur, Tarik Naci Norbert; Rese, … - In: International Journal of Management, Economics and … 8 (2019) 3, pp. 223-241
quality management systems in terms of certification and accreditation procedures, satisfaction of patients and health care … performed in health care systems in Germany and Turkey. Several studies on the hospital quality of both countries pointed out to … professionals as well as quality indicators revealed structural similarities and differences in health care practices. Both quality …