Grandey, Alicia; Rich, Tayana; Wei Ong, Xin; Yamane, Suzuka - In: Handbook of emotion regulation at work, (pp. 287-308). 2025
Due to social hierarchies, all workers do not experience the same emotional regulation demands. In this chapter, we review the scholarship examining whether and how employee racial-ethnic group membership increases emotion regulation demands, adding another layer to the occupational display...