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~source:"olc"
~person:"Leigh, Thomas W."
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Leigh, Thomas W.
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The journal of services marketing
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Building
expert
systems from the selling scripts
of
multiple experts
Ainscough, Thomas L.
;
DeCarlo, Thomas E.
;
Leigh, Thomas W.
- In:
The journal of services marketing
10
(
1996
)
4
,
pp. 23-40
Persistent link: https://www.econbiz.de/10007326084
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