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~subject:"Konsumentenverhalten"
~subject:"Großbritannien"
~person:"Anderson, Laurel"
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Konsumentenverhalten
Großbritannien
Beziehungsmarketing
1
Consumer behaviour
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Customer satisfaction
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Dienstleistung
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Dienstleistungsqualität
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Dienstleistungssektor
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contextualization
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customer journey
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customer work
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Anderson, Laurel
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Consumers on the job : contextualization crafting in
expert
services
Azzari, Courtney Nations
;
Anderson, Laurel
;
Mende, Martin
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 520-541
Persistent link: https://www.econbiz.de/10012662583
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