Freiesleben, Johannes (contributor) - 2002 - [Elektronische Ressource]
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�Quality is fitness for use.� (Juran, 1989, p. 15)
�... the total composite product and service characteristics of marketing …On the Profitability of Technology-Rooted Delivery Quality
DISSERTATION
der Universit�t St. Gallen,
Hochschule f … focuses on the derivation of an economic rationale for achieving and
maintaining highest possible production quality …