...Auf den Prinzipen des Web 2.0 basierende unternehmensinterne Anwendungen stellenVerantwortliche in den Unternehmen vor spezifische Herausforderungen, wie z.B. dieBerücksichtigung von Organisationsstrukturen und -prozessen. Diese Herausforderungengehen über die Anforderungen des...

Introducing electronic collaboration (e-collabora-tion) is not a matter of introducing new software, but it is a matter of introducing new, and if applied correctly, more efficient working processes and methods (i.e., e-collaboration capability). As a first step before intro-ducing a...

Despite the availability of powerful mechanisms for security policy and accesscontrol, real-world information security practitioners—both developers and securityofficers—still find themselves in need of something more. We believe that this is thecase because available policy languages do not...

By the early twentieth century, Schumpeter had already stressed the importance of innovation for a sustainable development of enterprises. Innovation is especially important for information and com-munication technology (ICT) companies as their business model is based on rapidly changing...

According to Kuhn, science and progress are strongly interrelated. Inthis paper, we define criteria of progress for design theories. A broad analysis of theliterature on information systems design science reveals that there is no consensuson the criteria of progress for design theories. We...

Companies are more and more focusing on their core competencies,outsourcing business tasks to their business partners. In order to support collaboration between business partners, adequate information systems need to be built automating inter-organizational business processes. The bases for such...

Weblogs (im Folgenden Blogs) haben in den vergangenen Jahren den Status eines Mainstream-Kommunikationskanals erreicht. Die Internet-Suchmaschine Technorati (2008) gibt im Jahresabschlussbericht 133 Millionen indexierte Blogs an. Allein durch diese, bei Technorati gelisteten, Blogs entstehen...

IT-service providers shall achieve both cost reduction in IT-operations and customer individuality in service agreements. This article suggests applying the well known principle of mass customization to balance individuality and standardization in service agreements. Dependent on the commitment...

Die Integration der beiden Konzernsäulen (Strategic Business Units) T‐Com und TOnlineim Jahr 2006 und die damit verbundene Notwendigkeit, die in denGeschäftsbereichen unabhängig voneinander gepflegten Daten zusammenzuführen,nutzte die Deutsche Telekom AG zur Etablierung eines präventiven...

Global enterprise resource planning (ERP) programmes are usually initiated top‐down, butthe ubiquitous access to company process information leads to the empowerment of trainedemployees at all levels of the company. The success of current global ERP programmes dependson a wide range of...