Throughout the centuries, business lives have been changing and modifying. Each era in history brought new needs, demands and requirements. During the Agricultural era land and tools played important roles, while during the Industrial era machines and factories played a dominant role in shaping...

This thesis investigates the problem of market mechanism design for supply chain management and e-marketplace development. Instead of viewing a market as an isolated entity, we consider each market to be a part of a supply chain and study the effects of interactions between different markets in...

Organisations have processes to manage their business activities, often referred to as business processes. In today?s competitive global economy, automation of processes with appropriate technology is advantageous. However, the paradox of processes automation is the continuous evolution and...

Many Small and Medium Enterprises (SMEs) tend to gradually adopt Web based business applications to enhance their business processes. To support this gradual adoption we need a framework that supports iterative development. Further processes that have been supported by web based business...

Patient Journey Modeling, a relatively recent innovation in healthcare quality improvement, models the patient's movement through a Health Care Organisation (HCO) by viewing it from a patient centric perspective. A Systems Development Life Cycle (SDLC) provides a standard project management...

Computer mediated interaction offers a rich application area for exploring communication between communities and service delivery provider. This paper outlines the conceptual framework, methodology and initial interpretations of a pilot study undertaken by a governmental human service network,...

Negotiation is one of the most important activities for organisations in conducting electronic business. Traditional purchasing and selling have been conducted through complex processes involving negotiation that includes coordination and cooperation. To conduct automated negotiation for...

In this paper, we propose a unified framework for trust management that can cover a broad variety of trust mechanisms including reputations, credentials, local data and environment parameters. The proposed trust management framework leverages established standards and it covers a broad variety...

Since year 2000 Advance enterprise Information Management Systems Research Group (AeIMS) has been studying how Small and Medium Enterprises (SMEs) can make use of advances in Information and Communication Technology (ICT) to become globally competitive by making the business processes efficient...

To date, the existing literature is very limited in its provision of links between knowledge management or intellectual capital with innovation. Existing studies have derived their innovation processes from large companies? perspectives and have not considered the needs of small and medium...