Purpose – The purpose of this paper is to discuss the development of a system that would facilitate collaboration of different participants or groups in construction project teams, so as to improve productivity and success as well as minimize dissatisfaction in the construction industry....

Purpose – The purpose of this paper is to explore the process of cultural learning during the briefing process, to enable facilities managers to move into more strategic roles in the health sector. Design/methodology/approach – Using a new hospital as an in depth case study the authors use...

Purpose – The purpose of this paper is to evaluate the perception of a contractor on early contractor involvement (ECI) type of construction project delivery approach in terms of its benefits and drawbacks. Design/methodology/approach – A questionnaire survey was conducted on various...

Purpose – The aim of this paper is to identify the combinations of economic, normative, reputational and cognitive mechanisms that can prevent post‐award governance challenges on build‐operate‐transfer (BOT) projects in India. Design/methodology/approach – The paper uses an empirical,...

Purpose – One of the world's largest construction markets is in Asia where construction activity is boosted by investment on transport infrastructure. This paper aims to identify and analyse causes of cost overruns in transport infrastructure projects in Asia and assess their importance and...

Purpose – With the advent of the Darzi review in 2008, and more recently the White Paper “Equity and Excellence: Liberating the NHS” (2010), the NHS in England is being redesigned to provide high quality, person‐centred services with improved capacity and performance. In this change...

Purpose – The purpose of this paper is to examine the quality of service of a South East Asian country's military facilities management organisation. Design/methodology/approach – An interview survey and questionnaire survey were used to obtain a description and summary of stakeholders’...

Purpose – Defect management is an important segment in building maintenance management. Although defect management requires systemic approach, the purpose of this paper is to focus on the measurement of defects in university buildings based on user perspective. Design/methodology/approach –...

Purpose – The purpose of this study is to examine the adequacy of incrementally constructed government assisted self‐help housing in addressing the needs of residents of the Workers’ Housing Estate, Abeokuta, Ogun State, Nigeria. Design/methodology/approach – A quantitative method and...

Purpose – The purpose of the study presented in this paper is to assess determinants of financial innovations in infrastructure using a system‐of‐systems approach, and to demonstrate this approach in the context of the US highway transportation sector. Design/methodology/approach – A...