Quality insurance is not simply an option, but rather a duty for organisations, being a must in the relationship with the clients, the main beneficiaries of the offer, as well as in the relationship with all those having direct or indirect interests connected to its existence and functioning....

The term corporate social responsibility has become part of the economic vocabulary since the seventh decade of the 20th century. Since the beginning of the 21st century this term extended, became complex, multidimensional with many economic, legal and social connections. Corporate social...

Six Sigma and Business Process Management are two concepts that became highly regarded in the last couple years through their perspective on how organizations can manage and continuously improve their processes. These two, are approached in research mainly separately, and only at seldom times we...

To be successful or simply to survive the changing economic environment, companies need to know how to organize their work and how to set priorities that can be monitored, measured and completed in a timely manner. In the current competitive conditions, the adoption of effective manufacturing...

The integration can be used in a strategic way to weaken the short-term competition, by raising the rivals’ costs, or long term - by increasing input costs, to prevent potential competitors. It represents the unification of production, distribution, sales and/or any other economic processes...

Perhaps, the approach of excellence in management and business in the global financial and economic crisis is inappropriate, but we consider that in such critical moments for an organization or a national economy the problem of management efficiency – as a way of considerable improvement of...

Bank fees often strike fear in the heart of the average banking customer. According to a survey by Bank-rate, a company that reports on banks and banking, customers continue to get smashed with higher fees, ranging from ATM charges to minimum-balance fees. In addition, some customers are even...

The article presents some basic concepts related to service management, highlighting central characteristics described in three temporary dimensions: past, present and future. The research includes an incursion into classical theories, analyzing present trends and the ability to see them both as...

This paper provides a critique of alternative organizational structures in the hedge fund industry. Our critique is facilitated by several stylized models describing alternative industry structures. The models include: (1) An insideonly hedge fund model; (2) A straddling hedge fund model; (3) A...

Efficiency in health service sector is particularly important. This is especially important as the medical sector is a major consumer of resources (financial resources, human resources, material resources). Correct assessment of costs within the health system is a priority for any government,...