This paper deals with service lines that serve groups of customers that differ in their service processes, but have similarities regarding the service capabilities of the specific servers. This paper optimizes the problem of allocating work elements with various learning slopes to servers to...

View selection deals with the selection of appropriate sets of views capable of improving the response times for queries while conforming to space constraints. Materializing all views is infeasible, as the number of possible views is exponential with respect to the number of dimensions and,...

Quality Function Deployment (QFD) is widely used customer driven process for product development. Thus, Customer Requirements (CRs) play a key role in QFD process. However, the diversification in marketplace makes these CRs more dynamic and changing, giving rise the need to forecast CRs to...

Although supply chain (SC) integration is well discussed in literature, there is a missing link in its multi-faceted nature, in terms of implementation, at the empirical level. Existing empirical research focus has largely been on examining the impact of SC integration (SCI) on business...

Energy saving and emission reduction are increasingly important. This paper studies a two-stage network based on the DEA-SBM model to study the two aspects. This study evaluates their efficiency, including benchmarks for improvement, of 27 regions in China from 2009 to 2013. First, the...

Humans practically measure everything in life. For any business, they measure revenue, sales, profits, earning per share, stake holders value and so forth. In HR management they measure staff attrition, cost of training per candidate, rating awarded in performance management system etc....

The suppliers, which are one of the most important actors in the supply chain, have a significant effect on the performances of their customer firms. Hence, supplier performance evaluation has become a competitive tool in today's goods and service producing industries. This paper presents a...

Search engines acts as an intermediate between the user and web. It takes the user query as input and retrieves the pages based on query terms from its database, which is in advance populated from World Wide Web. It then applies some ranking algorithm to sort the retrieved pages and presents the...

In this research, the authors propose DEA (data envelopment analysis) profit efficiency models for production planning which is one of important problems in the production and operations management. Different from traditional models, the constraint that the optimal output is supposed to be not...

In the present day, business environment marked by intense competition and uncertainties, the ability of an organization and its supply chain to respond quickly to an unforeseen change in the business environment forms the key to its sustenance in the market. Since an agile supply chain...