Yang, Xuefei; Ostermeier, Manuel; Hübner, Alexander - In: Central European Journal of Operations Research 32 (2024) 2, pp. 295-334
In 2020, the first quick commerce businesses in grocery retail emerged in the European market. Customers can order online and receive their groceries within 15 min in the best case. The ability to provide short lead times is, therefore, essential. However, the ambitious service promises of quick...