Lavy, Sarel; Garcia, John A.; Scinto, Phil; Dixit, Manish K. - In: Construction Management and Economics 32 (2014) 12, pp. 1183-1204
Assessing a facility's performance is important for measuring its contribution towards organizational goals. Among many approaches to performance assessment is the holistic key performance indicator (KPI) approach. However, there are numerous KPIs available, and the chosen KPI needs to be...