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Digital marketing 1 Generative AI 1 Large language models 1 Machine learning 1 Sentiment analysis 1
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Hartmann, Jochen 1 Krugmann, Jan Ole 1
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Customer Needs and Solutions 1
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Sentiment Analysis in the Age of Generative AI
Krugmann, Jan Ole; Hartmann, Jochen - In: Customer Needs and Solutions 11 (2024) 1
In the rapidly advancing age of Generative AI, Large Language Models (LLMs) such as ChatGPT stand at the forefront of disrupting marketing practice and research. This paper presents a comprehensive exploration of LLMs’ proficiency in sentiment analysis, a core task in marketing research for...
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