E-money services have become increasingly popular, particularly in developing countries. These services, offered by providers other than traditional banks, enable customers to deposit, store, transfer value, and, in some cases, convert e-money back into cash. A key e-money service is mobile...

The document collection focuses on the implementation of GovTech solutions in a small country with a strategic location, aiming to improve its customs administration system. The country heavily relies on international trade, particularly as a corridor for neighboring landlocked nations. Despite...

The document collection focuses on GovTech case studies and equitable growth, finance, and institutions. It discusses the SANAD Portal for Digital Government Services, which aims to provide a single, convenient gateway to over 400 digital government services. The portal allows users to access...

The document collection focuses on the use of GovTech solutions to drive public finance institutional reforms in a specific state. It highlights the efforts of the government to adopt digital technologies for public financial management, aiming to improve service delivery, strengthen core...

The document collection focuses on GovTech case studies and equitable growth, finance, and institutions. It emphasizes citizen-centric public services that are universally accessible and supported by the GovTech Global Partnership. One of the case studies highlighted in the collection is a...

Customs have been at the core of development concerns, especially in developing countries. In this context, customs are developmentally important to the extent that they sit at the intersection between fiscal imperatives-due to their revenue collection potential and trade-related...

The World Bank Group (WBG) has been financing digital governance (DG) solutions for decades. The construction of the GovTech Maturity Index (GTMI) is based primarily on the WB's GovTech dataset, which is publicly available through the WBG data catalog. As a part of the 2022 update, the database...

This note presents lessons learned from three ongoing World Bank PforR projects in - Brazil, Indonesia, and Tanzania - which were highlighted in the Primer Conditional Grants in 'Principle, in Practice and in Operations'. It is aimed to complement the theory presented in the primer and it...

Supporters of state presence in economic activities cite the potential for catalyzing growth in new sectors or ensuring the wider availability of goods or services for the public, particularly in response to crisis. However, firms owned by the state are a potential source of market distortions...

Climate change poses particularly difficult challenges for public sector institutions. Climate change impacts all sectors of the economy and society. Action to address climate change requires coordination among multiple government and nongovernment actors. The extended time frame over which...