The severity and global nature of the current financial and economic crisis has increased the role expected of fiscal policy in stimulating national and global demand, protecting vulnerable groups, and investing for future growth (International Monetary Fund, or IMF 2009). For those that can...

Countries across all continents face the challenge of managing contingent liabilities arising from multiple sources, including state-owned enterprises (SOEs), parastatals, off-budget financing arrangements, civil servant entitlement schemes etc. The current financial crisis has made countries...

This note presents an overview of several entry-level civil service leadership development programs (ELDP), defined here as a government program – separate from mainstream civil service recruitment and development mechanisms – that seeks to recruit young professionals, select the best...

This note presents a framework for thinking about public sector results based management (RBM) systems, with a particular focus on the issues line agencies face in complying with mandates and directives from central agencies on monitoring and evaluating performance. It also provides five lessons...

Several governments around the world have recently established delivery units at the center of government to drive performance improvements. This development may be in addition to whole-of-government reforms to improve performance, such as citizen charters, service agreements, or performance...

This guide presents a range of non-monetary award programs to recognize performance improvements in government programs, initiatives, and agencies. Nine award programs are drawn from Canada, Ireland, Abu Dhabi, the Philippines, the United States and Jordan. Each of the programs are analyzed...

Nearly every personnel and pay system has some slack in it, either fiscal excess or staff positions (vacant or otherwise) that are not essential. The key is to look for targeted measures that produce savings and reduce the wage bill, without adversely affecting service delivery

This note presents a number of different country experiences with functional reviews and alternative service delivery, and provides a conceptual framework from which to select appropriate cases for further analysis