Purpose – The purpose of this paper is to explain why India is failing to capitalize on the talent available in the country and considers how reversing this could boost not only employment but also growth. Design/methodology/approach – The paper focuses on national and regional governments'...

Purpose – The purpose of this paper is to chart the internationalization of Forex Club, mainly through improvements in internal communications. Design/methodology/approach – The paper examines what gave rise to the need for a more international outlook at the company and how it set about...

Purpose – The aim of this paper is to describe the policies – particularly in the areas of training and employee development – which have helped Housing 21 to achieve Investors in People. Design/methodology/approach – The paper details the background to the policies at the UK provider of...

Purpose – The purpose of this paper is to describe the human‐resource management policies that have helped to deliver enthusiastic and engaged employees at Neopost, a global supplier of mailing solutions. Design/methodology/approach – The paper explains the background to the various...

Purpose – The purpose of this paper is to describe how UK engineering firm Tharsus Group teamed up with the Blyth Tall Ship Project – which aims to inspire hard‐to‐reach people in the deprived areas of Blyth to pursue education, training or employment in the expanding engineering and...

Purpose – The purpose of this paper is to describe the development of a one‐stop shop to deliver blended learning for crew, volunteers and staff of the Royal National Lifeboat Institution. Design/methodology/approach – The paper discusses the reasons for developing the new system, the form...

Purpose – The purpose of this paper is to describe how Swisslog Healthcare Solutions, which provides automated logistics solutions for hospitals and other health‐care organizations, has taught its sales force to talk about the operational benefits of its systems to individual hospitals or...

Purpose – The purpose of this paper is to describe the support that Lloyds Banking Group is offering to employees taking maternity, paternity and adoption leave. Design/methodology/approach – The paper provides details of an e‐learning course developed with UK executive‐coaching company...

Purpose – The aim of the paper is to discuss specific HR practices that business leaders must embrace to create HR value and competitive advantage for their organizations. Design/methodology/approach – The paper integrates the authors' previous research on critical HR practices. Findings –...

Purpose – The purpose of the paper is to explore the psychology behind one of the most common forms of bullying and to suggest how it can best be addressed. Design/methodology/approach – The paper draws on the author's first‐hand experience of working in this area. Findings – The paper...