Purpose – The purpose of this paper is to describe how rapid e‐learning helped imaging‐products manufacturer Canon to train more than 500 sales staff, from various countries, in the key messages and approach they would need to operate successfully at the world's biggest media and print...

Purpose – This paper aims to describe how Virgin Trains, a UK train operator, has saved thousands of pounds after coaching of front‐line managers helped to change the internal culture at the company and encouraged them to come forward with new ideas. Design/methodology/approach – The paper...

Purpose – This paper aims to explore why investment in people development and engagement is the key to company growth. Design/methodology/approach – The paper explains the importance of people development and engagement in general terms; then highlights the contribution they made to...

Purpose – This paper aims to provide an insight into global talent management, including some of the common stumbling blocks and tools for assessing global talent. Design, methodology, approach – The paper explains the importance of global talent management and includes case‐study examples...

Purpose – This paper aims to emphasize that the best way to implement change is not to micro‐manage but rather focus on a bigger picture. Design/methodology/approach – The paper explains the importance of change, considers the best ways of achieving it, and looks at its implementation at...

Purpose – The purpose of this paper is to provide an interview with Monika Wencek. Design/methodology/approach – The paper presents an interview with Monika Wencek, Senior Customer Success Manager at Yammer, Findings – Wencek speaks of the value of Enterprise 2.0 technology for businesses,...

Purpose – The purpose of this paper is to describe how the under‐developed state of human resource management (HRM) seems likely to thwart the economic and social development behind Kazakhstan's ambition to be a top 50 nation by 2020. Design/methodology/approach – The paper explains the...

Purpose – The article aims to describe the reasons that rest is an important part of leadership. Design/methodology/approach – The benefits of rest to the organization and to the individual are explained. The article advances practical strategies that leaders can implement in their teams to...

Purpose – The article's aim is to describe the policies and practices that have helped credit‐card company Capital One to achieve second place in the 2012 Great Workplaces awards. Design/methodology/approach – The article explains the background to the policies and practices and their...

Purpose – The aim is to describe the challenges facing Dave Bradley, the new HR chief at defence and security provider QinetiQ, and the ways in which he intends to tackle them. Design/methodology/approach – The article draws on an interview with Dave Bradley, which covers his HR background,...