Purpose – It is the aim of the article to describe how Baringa Partners management consultancy, whose personnel are often based on site with clients, has overcome the difficulties that can arise in maintaining a sense of corporate identity and a team environment by putting its employees at the...

Purpose – The article aims to explain how leaders who initiate people‐centric reforms can help to create a profitable, harmonious and vibrant organization. Design/methodology/approach – The article illustrates the point through a case study of the work of Sanak Mishra as chief executive of...

Purpose – This article aims to explain how social‐housing organization Your Homes Newcastle (YHN) won a gold award from Investors in People. Design/methodology/approach – The human resource management areas ‐ internal communications, leadership quality, training and development, health...

Purpose – This article aims to examine the reasons for the success of the Honda (UK) apprenticeship program. Design/methodology/approach – The importance to the program's success of Honda's parallel curriculum is highlighted along with a personal‐development program containing up to 17...

Purpose – The aim of the article is to describe how Keynote Teambuilding provided 15 members of staff from the Manchester headquarters of the Oddfellows friendly society with a team‐building experience that covered song creation, playing technique and live performing – all within the space...

Purpose – This article's aim is to describe how strategic outsourcing and energy‐services company Mitie Group plc is helping more women to reach senior executive posts. Design/methodology/approach – The measures the company has taken are described as well as some of the results they have...

Purpose – The article aims to describe how R&D Construction is seeking to ensure that its own employees and those of its customers benefit from tailored courses that address their specific business needs and allow them to work towards relevant accreditations. Design/methodology/approach –...

Purpose – It is the aim of this article to describe how Welsh Water improved customer service partly by using technology to provide agile working at its contact centers and ensure its 600 agents are optimally employed. Design/methodology/approach – The article provides the background to the...

Purpose – This article aims to highlight the risks employers face when employees use social media. Design/methodology/approach – The article considers each risk in turn, and suggests how it could be reduced. Findings – The major challenge for most employers is the development of a...

Purpose – The aim of the article is to provide the text of an interview with Dr R. Wayne Pace Design/methodology/approach – Gareth Bell interviews R. Wayne Pace, founding president of the Academy of Human Resource Development, and author of Human Resource Development: the Field. Findings –...