Purpose – Examines why most of what appear at first to be good merger or acquisition deals fail. Design/methodology/approach – Describes five steps through which HR can help to make a merger or acquisition a success. Findings – Highlights the importance of: making the vision tangible;...

Purpose – Describes how steel‐maker Corus teamed up with learning solutions and training consultancy Ashorne Hill to design and deliver safety and health training for its employees – a program known as “Felt Leadership” to reflect its emphasis on individual attitudes, behaviors and...

Purpose – Describes how coaching helped the spare‐parts warehouse manager at General Motors Europe to perform more effectively against the background of a rapid rise in demand for GM cars in Russia and the tripling in size of the warehouse for which he is responsible....

Purpose – Describes how workforce planning, talent management and the improved use of human‐resource information and workforce market intelligence have supported Birmingham City Council to respond to current financial pressures. Design/methodology/approach – Draws on the work undertaken by...

Purpose – Describes an award‐winning training program that has transformed the sales culture at Aurum, Britain's biggest luxury jeweler. Design/methodology/approach – Explains the reasons for the program, the form it has taken and the results it has achieved. Findings – Reveals that,...

Purpose – Describes a partnership between UK timber and builders' merchant Ridgeons and Cambridge Regional College (CRC), which is helping both organizations to meet the demands of new legislation and a rapidly changing construction industry, especially in the areas of building materials,...

Purpose – Describes how data‐management company Avoca Systems Ltd established its own academy to train staff for National Health Service informatics projects. Design/methodology/approach – Details the reasons for the establishment of the academy, how it works and the results it has...