Purpose – This paper aims to describes the causes of stress, how it is manifested in the workplace and strategies for reducing it. Design/methodology/approach – Explains what stress is, how to recognize it and how to incorporate programs in order to reduce its negative impact. Findings –...

Purpose – This paper aims to present an emerging, human‐resource‐based paradigm in organizational thinking. Design/methodology/approach – Reviews macro changes of the first decade in the twenty‐first century, focuses on previous‐century mainstream thinking and its weaknesses, and...

Purpose – The purpose of this paper is to provide an interview with Edward M. Hallowell, bestselling author, psychiatrist and ADD expert and author of Shine: Using Brain Science to Get the Best from Your People . Design/methodology/approach – This briefing is prepared by an independent...

Purpose – The purpose of this paper is to discuss the Employment Tribunal. Design/methodology/approach – Discusses the Employment Tribunal. Findings – The Employment Tribunal (known as the Industrial Tribunal until 1998) began life in 1964 as a specialist forum to determine disputes about...

Purpose – Considers why being able to find new roles for employees within the organization is of growing importance. Design/methodology/approach – Explains the need for organizations to identify what skills they will need in future and understand the individual strengths of the people they...

Purpose – Describes how a fair and transparent reward system based on performance is giving greater control over outcomes, retaining the best staff for the future and saving money. Methodology/approach/design – Explains that the new performance development review (PDR) system has been...

Purpose – Describes how UK online white‐goods retailer DRL Ltd has seen higher sales, better customer satisfaction and a greater appetite for change following award‐winning training for its contact‐center employees. Design/methodology/approach – Explains the reasons for the training,...

Purpose – Describes an award‐winning training program that helped UK business‐to‐business marketing agency IAS to harness the power of social media. Design/methodology/approach – Explains the reasons for the training, the form it took and the benefits it has brought. Findings –...

Purpose – Describes an award‐winning apprenticeship scheme at UK fabrication‐machining firm TIS Cumbria. Design/methodology/approach – Explains the reasons for the scheme, the way in which it has been implemented and the results it has achieved. Findings – Reveals that the scheme has...

Purpose – Details how T‐Mobile UK successfully transferred its employee newsletter, open , from paper to an electronic format. Design/methodology/approach – Provides a case study of the T‐Mobile experience and draws out the lessons that other organizations can learn from it. Findings –...