Purpose – This paper aims to describe a nurse‐led absence‐management program from Active Health Partners that has been used to monitor and reduce absence at First London and Berkshire, part of First Group, the international transport company. Design/methodology/approach – The paper...

Purpose – The paper aims to reveal how rapid e‐learning technologies are allowing organizations to introduce e‐learning into situations where inflexibility and cost would have previously precluded their use. Design/methodology/approach – The paper provides a case study of Everyday...

Purpose – This paper aims to detail the human resource management practices that have helped Majan College, Oman, to win a string of prizes for total quality management. Design/methodology/approach – The paper outlines the characteristics of four main leadership styles – transformational,...

Purpose – this paper aims to describe how UK facility‐services company ISS has improved its human resource management and client service using a new time and attendance management system. Design/methodology/approach – The paper outlines the particular HR management challenges facing ISS...

Purpose – This paper aims to describe AskHR, an online tool for responding to HR‐focused employee queries, which has been introduced at UK insurer Norwich Union. Design/methodology/approach – The paper explains how Ask HR operates and the advantages it has brought. Findings – The paper...

Purpose – This paper aims to examine why 360‐degree feedback, which fell out of favor for a while, is now back in vogue. Design/methodology/approach – The paper puts forward some of the weaknesses of 360‐degree feedback as it used to be practiced, and defines a five‐step process to...

Purpose – This paper aims to present the views ofMatthew Brearley UK HR Director at Vodaphone. Design/methodology/approach – This paper provides an interview with Matthew Brearley who has a wealth of commercial experience in driving business performance through coherent and innovative people...

Purpose – The paper aims to examine the levels of noise in the workplace. Design/methodology/approach – The paper discusses the levels of noise in the workplace. Findings – The paper emphasizes the health and safety aspects of noise in the workplace. Originality/value – The paper...

Purpose – This paper outlines the attributes that contribute to making companies, the best to work for. Design/methodology/approach – Views and opinions of the author Findings – It may be possible for employers to achieve greater harmony by shifting the focus from becoming a great place to...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...