Purpose – Asks why performance improvement is debated so much more in sport than in business, and whether business has anything to learn from sport techniques. Design/methodology/approach – Looks at different performance levels and why it is beneficial to utilise modern techniques. Findings...

Purpose – Examines how electrical retailer Dixons developed a “can do” approach and an attitude of “daring to be different” among managers who were previously seen as by senior executives as a little too cautious. Design/methodology/approach – Describes the “What If?” training...

Purpose – Describes award‐winning training at Pfizer Global Manufacturing (PGM), which has helped to create a “can do, will do” culture among team leaders who previously referred to their managers too many of the issues they should have handled themselves. Design/methodology/approach –...

Purpose – Shares the successful experience of Lilly Research Laboratories (LRL) in engaging senior leaders in developing the next generation of leaders. Design/methodology/approach – Describes LRL's major leadership development programmes, and in particular the course on inspirational...