Purpose – Describes a wellness programme among 260 employees at Cadbury Trebor Bassett who were charged with implementing a global information‐technology project to a strict deadline. Design/methodology/approach – Provides the viewpoints of the company, the expert charged with introducing...

Purpose – Reveals how telecommunications giant BT has created a stress‐management toolkit to help its 102,000 employees worldwide to review their own stress levels and take action to resolve any issues highlighted. Design/methodology/approach – Describes how BT helps its employees to...

Purpose – Describes how a training programme enabled UK food producer Campbell's Grocery Products Ltd to make the most of its technicians' skills. Design/methodology/approach – Details the situation at the company before the training was delivered, the form the training took, and the...

Purpose – Describes the two‐stage training that quick‐service restaurant McDonald's has devised for its customer‐facing employees. Design/methodology/approach – Details the Hospitality Plus workshops, attended by more than 2,700 employees in three weeks at the end of 2004, which...

Purpose – Describes how an award‐winning training and development programme has helped to transform the culture and performance at Fenmarc, a UK vegetable processor and packer. Design/methodology/approach – Describes the problems the company faced before the training initiative, the...

Purpose – Describes a media‐rich online course that helped to raise awareness of e‐mail best practice at international law firm Freshfields Bruckhaus Deringer. Design/methodology/approach – Draws on information from Freshfields Bruckhaus Deringer and from Fuel, a compliance‐education...

Purpose – Examines how Wigan & Leigh College, in partnership with learning expert Academee, has put in place policies, practices, training and development to promote equality and inclusion for staff and students and to create a culture where diversity is valued. Design/methodology/approach –...

Purpose – Describes how HR and workplace‐psychology agency Ingham Jones works with small and medium‐size companies in West Yorkshire, UK. Design/methodology/approach – Provides two case‐study examples of small firms, estate‐agent group Jump and Apollo Blinds, which employ Ingham...

Purpose – This article provides an interview with Peter Cappelli Design/methodology/approach – An interview with Peter Cappelli exploring the background to and impact of the changed relationship between employers and employees. Findings – Peter Cappelli provides views and opinions about...

Purpose – Examines how a company can formulate, embed and benefit from a corporate‐responsibility program. Design – Advances the view that, to many Victorian business people, corporate responsible behavior was implicit in how they undertook their business, but modern companies appear to...