Purpose – This article describes an award‐winning training program that has transformed employee attitudes to equality and diversity at Whitefriars Housing Group. Design/methodology/approach – Draws on information provided by the organization's director of organizational development....

Purpose – This article describes how a new health‐care plan for process employees at the Heinz Kitt Green site in Wigan, Greater Manchester, is helping to reduce absence among the workforce. Design/methodology/approach – Draws on information from the site's HR manager, and from...

Purpose – This article examines a team and leadership‐development course based on the parallels between a shepherd and his or her dog and a manager and his or her employees. Design/methodology/approach – Draws on information provided in an interview with a farmer and international sheepdog...

Purpose – This article argues that business needs to look again at offering the support and assistance directors require. Design/methodology/approach – Describes the case of a successful operations director in a large electronics company who could be considered a strong candidate for...