Purpose – To provide a concise briefing on the potential advantages of executive coaching. Design/methodology/approach – This briefing is prepared by an independent writer who adds his own impartial comments and places the argument in context. Findings – Axmith's article focuses on the...

Purpose – To provide a concise briefing on the use of storytelling as a business tool in organizations. Design/methodology/approach – This briefing is prepared by an independent writer who adds his own impartial comments and places the argument in context. Findings – Denning became...

Purpose – To help organizations to identify and develop future leaders, to highlight good and bad practices in development, to specify areas for improvement and to build on previous research in this area. Design/methodology/approach – The article is based on a survey of 115 respondents –...

Purpose – To highlight ways of improving staff attitudes to ethnic‐minority clients. Design/methodology/approach – The briefing is prepared by an independent writer who adds his own impartial comment and tries to place the article in context. Findings – Gillert and Chuzischvili's article...

Purpose – Demonstrates how Zodiac UK, a manufacturer of advanced head‐protection systems for the motor industry, has been given a reprieve after up‐skilling its entire 150‐plus workforce. Design/methodology/approach – Garners information from an interview with the company's...

Purpose – Illustrates how a training initiative for general and regional managers at cinema chain UCI has helped to reduce its staff‐turnover rate from 120 per cent a year to one of the lowest in the industry, saving around £500,000 in recruitment and training costs....

Purpose – Highlights the improvement in the safety record of Birse Civils (NW) that resulted, at least in part, from a training program that won a regional training award in the most recent UK National Training Awards. Design/methodology/approach – Gives the inside story of what gave rise to...

Purpose – Describes the health and safety training that has won UK engineering consultancy Black & Veatch an award from the Royal Society for the Prevention of Accidents. Design/methodology/approach – Outlines how training needs are identified, the types of training provided and the groups...

Purpose – Explains how ING, the global financial‐services group, called in drama‐based training specialist Steps Drama to help it to raise awareness of the business benefits of diversity – and the possible legal implications of non‐inclusive behaviour – for all 1,000 staff in its UK...

Purpose – Describes how an inspirational‐leadership program for senior managers at Cheltenham & Gloucester, one of the UK's largest mortgage lenders, is generating enthusiasm and energy within the business and helping the managers to get the best out of their teams, using more than just...