Financial‐services company De Lage Landen (DLL), a subsidiary of the Rabobank Group, is capitalizing on the power of its information systems to support effective induction training. DLL, founded in The Netherlands in 1969, is today an international leader in providing partnership in...

Launched only three years ago, UK e‐commerce banking organization Egg already has more than 1.7 million customers and around 2,000 employees. Employee training has had to be reformed to cope with a growth rate which has exceeded even the company’s expectations.

From 2002:A high proportion of the 50 or 60 graduates recruited each year by a leading management, systems and technology consulting firm were leaving the company within three or four years. This was 2002, and to combat the problem, PA Consulting Group researched a number of training options. It...

Emphasis on effective internal communication has proved successful for independent financial advisers NBJ Life and Pensions, a member of the Norman Butcher & Jones Group, which is one of the largest independently owned financial‐services companies in the UK. NBJ has offices in Bromley, Hove,...

IBM Australia began to introduce telecommuting among some of its employees around five years ago and now leads other large Australian organizations in adopting this form of working. A survey reveals that the practice is particularly common among the IBM Australia’s public‐relations and...

A learning center is helping to boost training and uncover hidden talents among the workforce of a medium‐size printing firm. A warehouseman at the 90‐employee Forest Press, who had no formal information‐technology (IT) qualification but had practised extensively on a home computer, was...

Motorola considers education to be an employee right as well as a responsibility, and every Motorola employee must complete at least 40 hours of training a year. This usually takes place at Motorola University, which is probably the best known and most widely benchmarked corporate university in...

Global eye‐care company Bausch & Lomb has introduced a pan‐Europe, Middle East and Africa (EMEA) competency‐based development program for talented middle managers from all of its EMEA subsidiaries. As part of the program, the participants form multinational learning sets which provide a...

Twelve months ago, News International was looking to update and revitalize its certificate in management, a management‐development program aimed at junior and middle managers. The program had followed a traditional “workshop‐workbook’ format that had done the job for a number of years,...

Techniques based on popular television game‐show culture and online gaming psychology were used to train car dealers around the world in the features of the new Jaguar X‐Type. The CD‐ROM‐based training, designed to appeal to the competitive spirit of the Jaguar dealer, was commissioned...