Purpose – Describes the various approaches taken to training and development at Edwardian Group London, a group of hotels. Design/methodology/approach – Examines the reasons for the training, the form it takes and the results it has achieved. Findings – Emphasizes the importance the...

Purpose – Explains that Expro, a fast-growing company well-flow company whose employees are technical experts in their field, needed to train more employees in the skills that would convert them into the top managers of the future. Design/methodology/approach – Considers the reasons for the...

Purpose – Demonstrates the importance of family values in employment policies at Italian food group Ponti's. Design/methodology/approach – Looks at the firm's recruitment, training and reward policies and provides the comments of employees who work there. Findings – Highlights the...

Purpose – Explains that the National Deaf Children's Society introduced e-learning when a lack of resources made it difficult to support all staff using a traditional training approach. Design/methodology/approach – Considers how executive-board members, many of whom had little or no...

Purpose – Observes how software is helping telecommunications giant BT to manage its global pay-review process for more than 38,000 staff across seven lines of business and in over 60 of the countries within which BT operates. Design/methodology/approach – Considers the reasons for the...

Purpose – Presents the top ten reasons that senior managers identified for business leaders voluntarily leaving their current employers. Offers recommendations to prevent organizations from unnecessarily losing their managerial talent. Design/methodology/approach – Presents the top ten...

Purpose – Highlights the risks employers face in disciplining employees for inappropriate behavior. Design/methodology/approach – Considers the types of approach that are necessary for a fair disciplinary process. Findings – Reveals that an employer's policies governing inappropriate...

Purpose – Reveals how the Hays Challenge, a serious game developed to respond to key business objectives for the attraction of graduate recruits, was developed and implemented. Design/methodology/approach – Describes how a recruitment-orientated serious game was developed and implemented at...

Purpose – Dissects “partnership” and “strategy” in the context of the work of HR. Design/methodology/approach – Shows that it is not that HR is unclear about its role in the corporate world but that the exhortations of commentators are too simplistic. Findings – Reveals that the...

Purpose – Observes how a learning program helped a new business created following the collapse of UK care-home company Southern Cross to deal with a legacy of poor management and damaged morale and their inevitable consequences for service quality. Design/methodology/approach – Explains the...