Purpose – Outlines the barriers to efficient, strategic and future-proofed succession plans, centered on a case study example of Telefónica. Design/methodology/approach – Draws on information provided by the company's UK and Europe talent manager. Findings – Describes the journey taken by...

Purpose – Focuses on the potential advantages and pitfalls of a multi-generational workforce. Design/methodology/approach – Focuses on the potential advantages and pitfalls of a multi-generational workforce. Findings – Argues that younger people are often more technologically “savvy”...

Purpose – The purpose of this study is to observes how global financial consultancy Deloitte is training its future leaders. Design/methodology/approach – The background to the various programs, the form they take and the results they are achieving have been explained. Findings – This...

Purpose – The purpose of this paper is to observe how telecommunication giant BT has used e-learning to prepare more than 6,000 information technology (IT) and technical staff over the past 2 years to support a move into new markets. Design/methodology/approach – Reveals how the company met...

Purpose – The purpose of this paper is to observe how the Euro Car Parts (ECP) academy is helping the expanding business to recruit trained and willing employees. Design/methodology/approach – Examines the reasons for the academy, the form it takes and the results it is achieving. Findings...

Purpose – The purpose of this paper is to reveals how a 3,000-employee general hospital in The Netherlands has replaced a complicated and cumbersome system for the administration of learning and compliance with learning and development that is efficient, flexible and easy to use....

Purpose – The purpose of this paper is to observe how members of the Hanover Housing Association’s learning and development team who could not afford the cost of bespoke e-learning trained themselves in instructional design instead. Design/methodology/approach – Explains the reasons for...

Purpose – This study aims to reveal how UK supermarket giants Asda, Morrisons and Tesco have teamed up with universities to launch degree courses for their non-graduate employees. Design/methodology/approach – This study explains what gave rise to the degree programs, the form they take and...

Purpose – This paper aims to examine the advantages that two firms – Days Contract Hire and Keir Construction – gain from regularly taking on apprentices. Design/methodology/approach – Describes how the apprenticeship programs work at the two companies and the support that apprentices...

Purpose – The purpose of this paper was to highlight the key role of business simulations in executive development. Design/methodology/approach – Details how an international energy corporation teamed up with a strategy-implementation firm on a program to develop senior executives. Provides...