Purpose – The purpose of this article was to explore the wide variety of employee-development initiatives at an international manufacturer of lifting equipment. Design/methodology/approach – Examines the reasons for the various programs, the form they take and the results they have achieved....

Purpose – The purpose of this paper is to describes the management-development training program in operation at a UK trade distributor of plumbing and heating products and supplier of construction materials. Design/methodology/approach – Provides the reasons for the program, the form it...

Purpose – The purpose of this study is to illustrate how important it is for older workers to keep up to date with technological and other developments – especially in industries experiencing major changes because of digitization. It also introduces the concept of IT certification and how...

Purpose – The purpose of this article is to highlight the risks faced by employers as a result of the anti-workplace-bullying laws introduced in Australia. Design/methodology/approach – Considers the types of approaches that are necessary to reduce claims of bullying by workers. Findings –...

Purpose – The purpose of this paper is to provide an interview with Dawn Metcalfe, author of Managing the Matrix . Design/methodology/approach – Interview. Findings – Discusses the inspiration behind her book, and covers a number of the key themes. Practical implications – Provides...

Purpose – This paper aims to detail the practice and successes of John Cassidy-Rice, of NLP Excellence, a neuro-linguistic programming (NLP) trainer who delivers a wide range of NLP programs to help people to achieve both personal development and professional success....

Purpose – The purpose of this paper is to examine how employers can get the best results from job interviews. Design/methodology/approach – This paper considers the relative merits of structured interviews, behavioral interviews, experience-based interviews and situational interviews....

Purpose – This paper aims to observe that strong policies on employee engagement helped the UK and international payment-systems provider VocaLink to introduce organizational change smoothly and win Investors in People (IiP) gold for its human resource (HR) practices....

Purpose – The purpose of this paper is to detail the award-winning approach to achieving gold-standard safety and efficiency used by the Travis Perkins Group, a UK chain of builders’ merchant and do-it-yourself stores. Design/methodology/approach – This paper focuses on company culture,...

Purpose – The purpose of this paper is to identify the steps taken by human resource (HR) managers at India’s Yes Bank to enhance employee retention and to create an environment conducive to growth. Design/methodology/approach – Information gathered from semi-structured interviews has been...