Purpose – The purpose of this paper is to describes the role of knowledge management at MindTree, a medium-sized Indian information technology firm that has featured among the Global Most Admired Knowledge Enterprises (MAKE) and the best companies to work for. Design/methodology/approach –...

Purpose – This paper aims to describe the various ways in which UK materials-handling service provider Briggs Equipment is seeking to eliminate foreseeable accidents in the workplace. Design/methodology/approach – Explains the initiatives that the company has taken among its own employees,...

Purpose – This paper observes that Apple illustrates the right and wrong ways to bring about organizational change, and emphasizes the key role of personalities in the process. Design/methodology/approach – Compares and contrasts the performance of Apple under the leadership of Steve Jobs...

Purpose – The purpose of this paper is to present the concept of voluntary, helpful organizational behavior and offer a discussion of research that aims to help managers to encourage such behavior among their employees. Design/methodology/approach – This paper discusses voluntary, helpful...

Purpose – The purpose of this paper is to highlight the leadership route for managers to manage performance appraisal effectively. Design/methodology/approach – This paper outlines the importance of playing down personal feelings about individual employees, getting the best out of high and...

Purpose – The purpose of this paper is to discuss how to foster organizational–citizenship behavior (OCB), which offers benefits including improved competitive advantage and employee welfare. Design/methodology/approach – This paper defines OCB, discusses its benefits and limitations and...

Purpose – The purpose of this paper is to present tips for leaders on receiving and giving feedback. Design/methodology/approach – Various types of feedback and the difference between feedback and criticism have been described. Findings – It has been emphasized that leaders need to view...

Purpose – This paper aims to present a case study outlining the importance of getting a grip on the regulatory realities of cross-border mergers. Design/methodology/approach – The paper examines the help that Ius Laboris, a specialist international human resources (HR) law firm alliance, was...

Purpose – The purpose of this paper is to argue that what divides winning and losing firms is their capacity for resilience – especially when facing economic challenges and reveals how to build organizational resilience. Design/methodology/approach – This paper explains that successful...

Purpose – The purpose of this paper is to describes how a company with more than 7,000 employees around the world has earned international plaudits for retaining the feel of a family firm. Design/methodology/approach – This paper examines why the people strategy is so important at National...