Purpose – This study aims to observe how apprentices are helping a UK hotel to attract young people keen to forge their careers in the hospitality business. Design/methodology/approach – The study outlines the reasons for the hotel’s apprenticeship policy, the form it takes and the results...

Purpose – The purpose of this article is to highlight the need for human resources (HR) specialists to ensure that there is one record of each employee that integrates information on his or her history, past training and future needs in an easy-to-view system. Design/methodology/approach –...

Purpose – The purpose of this article is to examine changing employer strategies in dealing with organized labor through Boeing’s negotiations with its local Puget Sound, Washington-based District 751 of the International Association of Machinists and the district’s international parent....

Purpose – This paper aims to describe how computer giant Dell recruits and trains its technical-support staff. Design/methodology/approach – The paper reveals the competencies the company seeks in its recruits and how the recruits are developed. Findings – It highlights the importance of...

Purpose – This paper aims to observe how the Catalyst Energy college of engineering for women has played a significant role in helping to train women in fields such as mechanical engineering, electrical engineering and power production and so overcome a shortage of qualified women in these...

Purpose – This paper aims to describe the main human resource management policies at Ethan Power Private Ltd, an Indian design, sales and manufacturing company, and the specific circumstances that led it to become a learning organization. Design/methodology/approach – This paper outlines the...

Purpose – This paper aims to describe the actions that have helped Novartis Pharmaceuticals Corporation to reach No. 1 in this year’s DiversityInc top 50 companies for diversity. Design/methodology/approach – It examines the roles of the company’s executive diversity and inclusion...

Purpose – The paper aims to describe how HSBC is supporting women’s progression, rather than simply focusing on developing females into senior roles, in an attempt to increase the proportion of women at the top of the company. Design/methodology/approach – It examines the background to...

Purpose – This paper aims to describe how coffeehouse chain Starbucks has teamed up with Arizona State University (ASU) to offer a big discount on online undergraduate education for 135,000 employees. Design/methodology/approach – It outlines the origins of the Starbucks college achievement...

Purpose – The paper aims to describe the key role of creativity at Moving Pixels, a small Indian media company. Design/methodology/approach – It charts the rise of the company and its organizational culture. It also emphasizes the importance of informality, openness and respect. Findings –...