Service quality measures developed internationally are often accepted as adequate in India. This study evaluates the Retail Service Quality Scale (RSQS) developed in the U.S. and considered valid across a variety of formats and cultural contexts. Confirmatory factor analysis of the component...

In this paper we study the optimal maintenance policy and life of machines with time varying decay rate of quality. Many management problems involve the determination of the life or horizon of an activity in combination with the management of it. We study a particular class of such problems, and...

This paper spells out a case for better planning of relevant infrastructural facilities for small industries in general. Thereafter we discuss birth, death and sickness rates in Gujarat along with problems encountered by entrepreneurs. Next we provide a brief survey of relevant infrastructural...

IIM-A in collaboration with NABARD and Swiss Development Cooperation conducted a field study to identify policy options for rural credit in drought prone regions. A joint monitoring team for field study comprising of professionals from three institutions deliberated on the findings and suggested...

This monograph is a survey of researches done on ‘Social Change and Sociology of Development’ covering the period 1969-72. The “Social Change” category covers the following: family, education, politics and elites, religion, values, law and social legislation, social mobility,...

Literature on the performance, control, and management of the central government non-departmental enterprises has been surveyed. A model of the managerial and organizational determinants of enterprise performance is developed and a number of testable hypotheses have been generated.

A simple search on the web about unaided technological innovations by common people from the unorganized sector will reveal the paucity of information worldwide. It is this gap, which Honey Bee Network started at IIMA about two decades ago tried to fill. In this paper, a very brief history of...

The productivity of agricultural inputs has been consistently declining over last two decades. Given the economic squeeze, Indian economy cannot afford to provide resources required for such a non-sustainable use of inputs. Even in the affluent countries, the non-sustainability of external input...

The option industry has witnessed explosive growth since 1973 when the first organized option exchange opened in Chicago. Moreover, this growth is continuing into the 1990s as entirely new types of options are created and as more of the traditional options on securities are listed and traded....

Based on questionnaire data on a sample of Indian organizations, the paper identifies some of the internal and environmental generators of a vigorous mode of management labelled the pioneering-innovative (PI) mode. The internal generators – top management goals and policies – appear to be...