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Search: isPartOf:"IT infrastructure library"
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Management
3
Informationstechnik
2
Case studies
1
Computerunterstütztes Verfahren
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Dienstleistungsbetrieb
1
Great Britain
1
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Johnson, Brian
4
Stewart, John
2
Stocker, Paul
2
Veen, René van't
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Andrew, Martin
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Cresswell, Nigel
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Hebden, Colin
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Kiddle, Chris
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MacDonnell, Andy
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Niessen, Jan
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Great Britain / Central Computer and Telecommunications Agency
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USB Cologne (EcoSocSci)
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IT service management case studies
2001
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3. impr.
Persistent link: https://www.econbiz.de/10004727735
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2
Service level management : customer focused
Niessen, Jan
;
Oldenburg, Paul
-
1998
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2. impr.
Persistent link: https://www.econbiz.de/10004377790
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3
Change management
1998
-
10. impr.
Persistent link: https://www.econbiz.de/10004222465
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4
Business and management skills : a handbook for the IT service management professional
Wheeldon, David
-
1997
Persistent link: https://www.econbiz.de/10004378286
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5
In times of radical change
Johnson, Brian
;
Stewart, John
;
Veen, René van't
-
1997
Persistent link: https://www.econbiz.de/10004347572
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6
Understanding and improving
Mameren, Arnold van
;
Veen, René van't
;
Stewart, John
-
1996
Persistent link: https://www.econbiz.de/10004308745
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7
Planning and control for IT services
Ruffles, Dave
;
Hebden, Colin
;
Cresswell, Nigel
-
1994
Persistent link: https://www.econbiz.de/10004185965
Saved in:
8
Quality management for IT services
Johnson, Brian
;
Andrew, Martin
;
Steel, David
-
1994
Persistent link: https://www.econbiz.de/10004185966
Saved in:
9
Network services management
Rudd, Colin
;
Shilling, Alan
-
1994
Persistent link: https://www.econbiz.de/10004197875
Saved in:
10
IT services organization
MacDonnell, Andy
-
1993
Persistent link: https://www.econbiz.de/10004190748
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