This paper describes a Web-based intelligent decision making support system (DMSS) to deliver balanced scorecard (BSC) based modelling and analysis in support of strategic E-business management. This framework supports E-business managers during the strategy making process in a comprehensive,...

Decision support systems are deployed in a wide variety of business applications using a variety of core technologies and programming languages. One of the more promising technologies to evolve in recent year has been the semantic web. The semantic web aims to create more intelligent and machine...

This article summarises findings from a qualitative study conducted in rural Uganda, East Africa. The main aim of the study was to investigate the accessibility and use of health information in the lower echelons of Primary Health Care (PHC). Women, as PHC providers in an African family, were...

Governments across the European Union (EU) face the challenge of responding to public demand for more responsive, efficient and effective services. E-Government based on the principle of providing services via internet to citizens and companies. The rapid growth of electronic government gave the...

Chat reference is becoming more common and it is important to be able to effectively judge user satisfaction with the results they receive. The behaviors the reference librarian should use to ensure that users are satisfied with chat reference sessions must also be determined. In this paper, the...

Most strategic decision-making (SDM) approaches advocate the importance of decision-making processes and response choices for obtaining effective outcomes. Modern decision-making support system (DMSS) technology is often also needed for complex SDM, with recent research calling for more...

Dicodess is a model-based distributed cooperative decision support system framework. It encapsulates the underlying model in a graphical user interface shielding users from the technical details of model configuration and optimization. However, a model usually evolves over time and therefore...

Investment decisions have a significant impact on individuals, groups, organizations, the economy, and society. As a result, many formal methodologies and information systems have been designed, developed, and implemented to assist with financial investing. While these tools can improve decision...

Standard systems engineering processes, such as the ANSI/EIA 632 or the ISO/IEC 15288 process standards, are primarily geared towards systems with homogenous stakeholders and few tightly coupled non-linear interactions within and between physical subsystems. When dealing with Complex,...

Our objective is to support decision makers for improving their behavior by combining bottom-up and top-down approaches. The context-based methodology establishes a conceptual description of behaviors that addresses the initial objective of behavior management. Decision makers’ behaviors...