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  • Search: isPartOf:"International Journal of Information Systems in the Service Sector (IJISSS)"
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Year of publication
Subject
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Consumer behaviour 38 Konsumentenverhalten 38 Dienstleistungsqualität 30 Service quality 30 Social Web 28 Social web 28 Innovation adoption 27 Innovationsakzeptanz 27 Online retailing 27 Online-Handel 27 E-commerce 25 Electronic Commerce 25 Information technology 24 Informationstechnik 24 Betriebliches Informationssystem 23 Business intelligence system 23 Theorie 23 Theory 23 Beziehungsmarketing 21 Data Mining 21 Digitale Dienste 21 Relationship marketing 21 Web-based service 21 Business process management 19 Prozessmanagement 19 Customer satisfaction 18 Data mining 18 Information system 18 Informationssystem 18 Kundenzufriedenheit 18 Management information system 17 Management-Informationssystem 17 Dienstleistungssektor 16 Service industry 16 E-learning 14 Enterprise architecture 14 Hospital 14 IT service provider 14 IT-Dienstleister 14 Innovation 14
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Online availability
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Undetermined 364 Free 2
Type of publication
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Article 602 Book / Working Paper 11
Type of publication (narrower categories)
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Article in journal 326 Aufsatz in Zeitschrift 326 Collection of articles of several authors 11 Sammelwerk 11 Case study 2 Fallstudie 2
Language
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English 478 Undetermined 135
Author
All
Daim, Tugrul U. 11 Basoglu, Nuri 10 Levy, Yair 9 Alexander, Suraj M. 6 Cunningham, Lawrence F. 6 Eom, Sean B. 6 Kuruvilla, Abey 6 Nagadevara, Vishnuprasad 6 Wang, John 6 Wang, Yawei 6 Xing, Ruben 6 Carlucci, Daniela 5 Daim, Tugrul 5 Gupta, Aparna 5 Lawsirirat, Chaipat 5 Mora, Manuel 5 Pinhanez, Claudio 5 Reames, Steve 5 Vitner, Gad 5 Yoon, Tom 5 Ajmal, Mian M. 4 Aldhaban, Fahad 4 Benslimane, Sidi Mohamed 4 Cabanda, Emilyn 4 Chen, Qiyang 4 Colomo-Palacios, Ricardo 4 Cua, Francisco Chia 4 Hussain, Matloub 4 Justice, Jay 4 Kellogg, Deborah L. 4 Laouar, Mohamed Ridda 4 Mandal, Santanu 4 Mensah, Isaac Kofi 4 Ren, Jinluan 4 Zhou, Tao 4 Ahsan, Kamrul 3 Atici, Bünyamin 3 Aversano, Lerina 3 Avgeri, Marina 3 Azeem, Abdullahil 3
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Published in...
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association 419 International Journal of Information Systems in the Service Sector (IJISSS) 194
Source
All
ECONIS (ZBW) 326 RePEc 135 OLC EcoSci 93 Other ZBW resources 59
Showing 191 - 200 of 613
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Comparison of different classification techniques for educational data
Pabreja, Kavita - In: International journal of information systems in the … 9 (2017) 1, pp. 54-67
Persistent link: https://www.econbiz.de/10011655468
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An empirical study of the balanced scorecard model : evidence from Bangladesh
Nisha, Nabila - In: International journal of information systems in the … 9 (2017) 1, pp. 68-84
Persistent link: https://www.econbiz.de/10011655469
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Special issue on inception, adoption and applications of emerging technologies
Hussain, Fehmida (ed.) - 2017
Persistent link: https://www.econbiz.de/10011771845
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What is the Impact of Mobility Data Integration on Decision Support Systems' Modelling and Evolution?
Azaiez, Noura; Akaichi, Jalel - In: International Journal of Information Systems in the … 8 (2016) 1, pp. 1-12
Classic data seems unable to keep pace with the technology era. In fact, the incredible progress related to geographic information systems, pervasive computing, and positioning technologies have motivated classic data to evolve towards new data kind called mobility data. For decisional purposes,...
Persistent link: https://www.econbiz.de/10012045841
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A Design Theory for Vigilant Online Learning Systems
Wright, M. Keith - In: International Journal of Information Systems in the … 8 (2016) 1, pp. 13-33
There is now a preponderance of evidence suggesting that the types of online course management software (OCMS) used in purely online undergraduate college courses, do not meet the needs of younger immature students. These students often lack the learning skills necessary to succeed in such...
Persistent link: https://www.econbiz.de/10012045842
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TQM Practices in Public Sector: Case of Finnish Healthcare Organizations
Ajmal, Mian M.; Tuomi, Ville; Helo, Petri T.; Sandhu, … - In: International Journal of Information Systems in the … 8 (2016) 1, pp. 34-44
This study aims to discuss the evolution, principles, and stages of total quality management (TQM) in public health care organizations. It also makes a comparison that how case organizations think about quality and TQM along with its applicability within public sector. The study can be...
Persistent link: https://www.econbiz.de/10012045843
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Changes in CRM Approach: Refined Functional Blocks for Customer Creative Engagement in Services
Potra, Sabina; Izvercian, Monica; Miclea, Serban - In: International Journal of Information Systems in the … 8 (2016) 1, pp. 45-57
Relationship marketing principles shifted with the emergence of the social Web. The firm-centric, traditional closed doors approach is no longer assuring the survival in a global market with demanding and informed customers. Customer touch points are replaced by an open mentality where customer...
Persistent link: https://www.econbiz.de/10012045844
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Decision Support Systems Application Development Trends (2002 – 2012)
Kim, Eyong B.; Eom, Sean B. - In: International Journal of Information Systems in the … 8 (2016) 2, pp. 1-13
This survey provides newly reported approaches to the design and development of DSSs published in peer reviewed journals. DSS applications were searched using the online database ABI/INFORM complete, which is available on the web through ProQuest. The collected 80 specific DSS applications,...
Persistent link: https://www.econbiz.de/10012045845
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Incorporating the Negotiation Process in Urban Planning DSS
Benatia, Imene; Laouar, Mohamed Ridda; Bendjenna, Hakim; … - In: International Journal of Information Systems in the … 8 (2016) 2, pp. 14-29
Cooperation in multi-agent systems is necessary in order to perform complex tasks and lead Multi-agent System (MAS) towards its objective. Contract-Net Protocol (CNP) is one of the communication and coordination mechanisms used by multi-agent systems which prefer cooperation through interaction...
Persistent link: https://www.econbiz.de/10012045846
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Associating Searching on Search Engines to Subsequent Searching on Sites
Ortiz-Cordova, Adan; Jansen, Bernard J. - In: International Journal of Information Systems in the … 8 (2016) 2, pp. 30-43
In this research study, the authors investigate the association between external searching, which is searching on a web search engine, and internal searching, which is searching on a website. They classify 295,571 external – internal searches where each search is composed of a search engine...
Persistent link: https://www.econbiz.de/10012045847
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