The cloud computing technology has accelerated shared services in the government and private sectors. This paper proposes a research framework of critical success factors of shared services in the aspects of strategy identification, collaborative partnership networking, optimal shared services...

Recommender systems help users find relevant Web service based on peers' previous experiences dealing with Web services (WSs). However, with the proliferation of WSs, recommendation has become “questionableâ€. Social computing seems offering innovative solutions to improve the quality...

The challenges that Cloud computing poses to business processes integration, emphasize the need for addressing two major issues: (i) which integration approach should be used allowing an adequate description of interaction aspects of the composed software components ? (ii) how are these...

Threats to data and information assets of Global Financial Services Industry (GFSI) are ever-present; such problems, if not well understood, could lead to huge negative impact. To some extent, the environment where a business operates does matter for its success. This study presents information...

Data mining has a tremendous contribution for researchers to extract the hidden knowledge and information which have been inherited in the raw data. This study has proposed a brand new and practical fuzzy analytic network process (FANP) based weighted RFM (Recency, Frequency, Monetary value)...

In this paper the authors examine the diffusion of the Internet in Jamaica through the lens of the Global Diffusion of the Internet (GDI) framework, which characterizes Internet diffusion along six dimensions: Pervasiveness, Geographical Dispersion, Sectoral Absorption, Connectivity...