The management of intellectual capital (IC) is considered as a highly promising approach for non-profit organizations (NPO). However, lack of in-depth understanding about the issue and practical tools to support management persists. IC research in the case of NPO’s is still rather generic...

The paper aims at analysing the complex relations between knowledge management and project management on an empirical case in healthcare system represented by Electronic Medical Record (EMR); the effective goal is to underline the approach and the practical methods used by the project teams to...

The first public issue of securitized instruments is overdue in Indian capital market (SEBA 2008). Development of suitable pricing models would be helpful in trading of these instruments. This paper is focused on prepayment risk of housing loan pools. Prepayment estimation is useful to project...

Discount sales have been increasing in Indian retailing due to the growing competition in the sector. In this research the authors analyze the data of a fashion retail store to study the effect of mark-down pricing on the sales. Their store level analysis shows that mark-downs have a positive...

Web-oriented Architectures (WOAs) provide a way of designing an IT system by using a variety of Web Procedures, i.e., procedures (or services) called over the Web. The idea of (typically atomic) components that are black boxes, have interfaces, and can be assembled into a larger process is...

During the past two decades a renewed interest about the role of intangible resources in determining performances of public services organisations has risen. This is particularly valid for HealthCare (HC) services, as they are knowledge intensive services and their performance are closely...

This study investigates the relationship between organizational conflict and knowledge creation in the Italian health care system in order to identify the main determinants and effects of this relationship. The paper defines this relationship and investigates the interaction between conflict...

The development of Internet as a service delivery medium has gained ascendancy in recent years. In developing economies, where Internet usage is restricted to an elite few, the potential for e-service delivery channels is being recognized immensely. Online travel services are being accepted as a...

In response to education regulations for quality assurance (QA), universities in Indonesia strongly require an integrated management information system (MIS), such as Academic MIS (AMIS). In developing AMIS, the main issues that must be addressed are the urgent need for implementing university...

Computers have a growing presence in all levels of education and in all kinds of occupations. To be adequately prepared for their chosen professions, undergraduate college students have to be successful in their coursework. To achieve that success, and in consideration of the increasing reliance...