Purpose: This paper has chosen a participatory action design (PAD) to approach the construction of KPIs in a novel way. A PAD will assist the researcher to encourage involvement, engagement of multiple stakeholders in the KPIs construction process. Design/methodology/approach: A workshop series...

Purpose: Project complexity is becoming increasingly challenging for project managers. Much valuable research has been done on the concept of project complexity. The research reported in this paper aims to provide a new means (the “Complexity Navigation Window”) and guiding principles for...

Purpose: This study focuses on the dynamic relationship between organizational actors and engaged scholars involved in a normative assessment conducted in a public organization managing major projects. Design/methodology/approach: We build on a 15-month engaged scholarship experience carried...

Purpose: This study discusses the application of Insider Action Research to the systematic integration of an environmental perspective into industrial product innovation processes and projects. Applying Insider Action Research, it aims at a broader integration between top-down and bottom-up and...

Purpose: Knowledge is supposedly a good ally of the future. Postproject reviews aim to create knowledge and improvements based on the past, but what happens when those observations are ambiguous? Based on intriguing observations on developing structured postproject reviews, implications of the...

Purpose: Relying on the importance-performance theory first established by Martilla and James (1977), this research paper utilizes a unique statistical analysis instrument embedded into the SmartPLS software. It explores the importance and performance of key project management constructs and...

Purpose: Despite the extensive research on post-disaster reconstruction projects (PDRP), there is a paucity of studies that examine critical challenges for the project practices in post-war-developing countries, particularly, Africa. The purpose of this research is to investigate the key...

Purpose: Success in the information systems (IS) project domain is elusive despite extensive research on the topic. Governance is seen as the greatest contributor to project success. The purpose of this paper is to investigate and report on the current perceptions and implementation of...

Purpose: This paper reports on an action research study based optimization project related to healthcare IT implemented on the Faroe Islands. The aims were to study what constitutes value in the public healthcare setting by applying and activating existing resources in the organization, hence...

Purpose: Factors such as stakeholder requirements, emergence of exponential technologies, global business operations and pressures for sustainability increase the complexity of modern projects. This article aims to contribute by developing a systems view of project elements and relations among...